Privacy Policy

Information We Collect

We gather information that helps us deliver a secure, personalized, and compliant gaming experience. This happens both when you actively provide details and through the normal operation of our website and services.

Personal Information You Provide

When you create an account, make a deposit, or request a withdrawal, we collect details such as your full name, date of birth, residential address, email address, telephone number, and payment information. To meet legal and regulatory requirements, we may also ask for government-issued identification documents during the verification process.

Technical and Usage Information

Our systems automatically collect certain technical data, including your IP address, browser type and version, device operating system, pages visited, time spent on the site, and referral sources. This information helps us maintain the security of our platform and understand how players interact with our services.

How We Use Your Information

We use the information we collect for several essential purposes. These include creating and managing your gaming account, processing deposits and withdrawals, verifying your identity to prevent fraud, and complying with anti-money laundering and responsible gaming obligations. We also analyze usage patterns to improve our games, website functionality, and overall player experience. With your permission, we may send you updates about bonuses, new games, tournaments, and other promotional offers that match your interests.

Sharing and Disclosure of Information

We never sell your personal information to third parties for marketing purposes. We may share information with carefully selected service providers who help us operate our business. These include payment processors, identity verification agencies, customer support platforms, and hosting providers. All such partners are bound by strict contractual obligations to keep your information confidential and use it only for the purposes we authorize.

We may also disclose information when required by law, court order, or regulatory request, or to protect the rights, property, or safety of Starda Casino, our players, or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable core functions such as account login, game performance, and language preferences. We also employ analytical tools that help us measure site performance and understand player behavior in aggregate. You can manage your cookie preferences through your browser settings, although disabling certain cookies may limit your ability to use some features of the platform.

Data Security

We take the protection of your information seriously and apply industry-standard technical and organizational measures. These include encryption of sensitive data, secure server infrastructure, access controls, and regular security reviews. While we work hard to maintain a high level of protection, no online system can guarantee complete security, and we encourage players to maintain strong passwords and practice good digital hygiene.

Your Rights and Choices

You have the ability to access, update, or correct the personal information we hold about you. In certain circumstances and where applicable under Canadian privacy laws, you may also request deletion of your data or object to particular types of processing. To exercise these rights or withdraw consent for marketing communications, simply contact our customer support team. We will respond to your request promptly and in accordance with legal requirements.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory obligations. Once information is no longer required, we take reasonable steps to securely delete or anonymize it.

Changes to This Privacy Policy

We may revise this policy occasionally to reflect changes in our practices, technology, or legal obligations. When significant updates occur, we will post the revised version on our website along with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the new terms. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to our customer support team through the live chat or email options available on our website. We are here to help and value your feedback.